RAG on Rails

Nationwide killed my autopay

I found out today that Nationwide cancelled my Auto policy because back in February they killed my autopay.  When I asked them about it the lady said that it did look like those were EFTs but that they didn’t have an agreement signed by me.  Based on all of the confusion and the 10 minutes on hold while investigating I think they messed up.  Note to self: Don’t trust Nationwide to bill you on time, they may cancel your policy before they get around to it.